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Doctor's Testimony

Having a medical practice is exciting but sometimes can be overwhelming. With the increase demand for convenient and accessible healthcare, we offer remote assistance to doctors like you, helping you manage their day-to-day tasks so you can focus more providing quality patient care

The Consultation

• Let us know about your practice
• Identify challenges you're facing
• Determine the results you want

The Resources

• Identify services need
• Personalized plan for you

The Decision

• We will match VHA for you

Our Virtual Healthcare Assistants are healthcare professionals from the Philippines who are registered nurses, physical therapist, radiologist, medical technologist and bachelor’s degree holders who have sufficient knowledge and understanding about medical terminologies.


  • Answering screening and forwarding incoming phone calls and outgoing calls
  • Scheduling appointments
  • Insurance eligibility verification
  • Account receivables and follow-up denials
  • Process Pre-Authorization
  • Other office daily tasks

Let our VA experts help you!

  • Save Money
    Outsourcing some of your office work can save up to 70% of your employment costs. You have no office overhead.

  • Use Your Time Wisely
    Stop doing the daily task you shouldn’t be doing yourself.

  • Quality Patient Care
    Focus on quality patient care and give the rest to your MVA.

  • Off Workloads
    It will reduce your time, daily workloads, and the cost of managing employees.

The security of the Patient Health Information of each patient is our top priority. It is required for every Virtual Medical Assistant to undergo training and comply with the HIPAA training requirements on Privacy and Security Protections.

MedStar joins the International Health Information and Management System Chicago

Third leg of the Philippine HIM Roadshow at NY Philippine Embassy, April 13-14, 2023.

MedStar joins this year’s HIMSS Global Conference Exhibition this April 9–21, 2023, in Chicago, Illinois, to support the Philippines’ sector to generate export revenue in the IT-BPM field of HIMS, medical, and allied healthcare outsourcing services in the U.S.A.

Attending the said conference would help MedStar to achieve the company’s mission, which is to provide the best practices in health information management services and to materialize Filipinos’ great aspirations and hopes in the outsourcing industry.

Our Community Services

MedStar supports the “In Christ Alone Ministry”, a duly organized non-profit organization under Philippine laws, primarily created to provide medical insurance, create livelihood, and evangelistic support programs to help elevate the lives of the ministers.